An important aspect of business relations in any industry is incentivization. Clients should always ensure their providers have incentives that align with their best interests. It’s an important part of our philosophy– when you win, we win. We offer a flat-fee billing model that aligns incentives between IT provider and client in a way that hourly billing simply can’t– plus, it simplifies your budget.

Eric Johnson, co-founder and CEO of Foresight IT, built this model so that his firm is equally invested in client success as clients themselves. “We're incentivized to make sure that you have as few problems as humanly possible.” The result is an IT service that feels like an extension of your company. 

With traditional hourly models, there’s a fundamental conflict of interest: the more problems you have, the more you pay. That means you have the biggest bills when you're experiencing the most problems, and the IT provider is most involved. When an IT firm profits more when things go wrong, it presents a conflict of interest that smart business leaders should avoid. At Foresight IT, we’ve flipped that script. Our fixed-fee billing ensures we’re only profitable when your IT systems run smoothly and efficiently. That means we’re incentivized to fix problems right the first time and proactively prevent them from recurring.

This approach fosters a true partnership. We’re not here to rack up billable hours. Instead, we’re here to eliminate them through preventative measures. Our teams focus on proactive maintenance, behind-the-scenes configuration improvements, and strategic planning to minimize downtime and prevent disruptions. 

In fact, our team-based support model ensures that over 80% of your technical requests are handled by people who know your environment and your team, not by an anonymous help desk. That continuity translates to faster resolutions, fewer escalations, and a more human IT experience. With Foresight IT, you get a dedicated, small team that knows your name and is incentivized to keep your infrastructure safe and effective. 

Foresight’s flat-fee model is about better outcomes and a clear alignment between your success and ours.