Advanced
Tools
Access to our comprehensive set of software tools for remote support, monitoring, and security. Your internal team can leverage our tools to improve operations.
24/7 System
Monitoring
Continuous monitoring and management catches issues such as low disk space, failed system updates, and backup failures, before they become outages.
Seamless
Continuity
We provide coverage for your internal IT team in the event of illness, vacation, or unexpected departure. Our team can step in keep and things running smoothly at a moment's notice.
Extensive
Expertise
Depth of expertise from a team of career IT professionals who have broad exposure to hundreds of IT environments means your internal team can seek help from our team when they can't solve issues on their own.
Independent
Oversight
An independent set of eyes ensuring your IT infrastructure is managed according to industry best practices. Our team continuously implements changes in response to new technologies, new security threats, and learnings from our other clients.
Thorough
Documentation
Everything about your network is documented in our secure, online knowledge management platform, which improves efficiency. The best part: the information belongs to you, providing peace of mind that you have a fully documented network independent of your IT provider.